Advance Passenger Information System

What is secure flight and what does it do?

Advance Passenger Information System has been put in place to increase security. Due to increased security in the USA, UAE, China, Thailand, Spain and Jamaica, it is now necessary for you to provide the airline with various details at least 72 hours prior. By providing these details prior to your flight, it will enhance your passenger experience and make your journey through immigration much smoother.

Where will I find the airlines reference number?

You will find your airlines reference number on your itinerary page, received with your initial paperwork.

What information will the airline need?

The airline will need to take your, full names as per your passport, your passport number, country of issue, expiry date, country of Citizenship, date of Birth and gender.

How long before I travel will I need to complete this?

You must complete this information a minimum of 72 hours prior to your departure, however we would suggest you complete this as soon as you have received your flight reference number.

Can I just let the check in people know this information on the day of my flight?

No - You must complete all the information a minimum of 72 hour prior to your flight.

If I have connecting flights, do I need to insert all the information for each carrier?

Yes - If you are travelling on more than one airline you will need fill in your details for each airline.

I'm only connecting through one of these countries, and I won't need to go through immigration, will I still need to complete this information?

Yes - You will still need to complete all the information even if you are only transiting through one of the countries. As you will be landing in the country all information MUST be completed.

Do I have to fill in details for children and babies?

Yes - everyone in your party must complete the form and have all information added regardless of their age.

Will it cost me to fill in these details?

You will not be charged to complete this information.

What happens if I don't fill in this information?

If you do not complete the secure flight information you will not be able to board your flight.

I've already got my ESTA, so does this still apply to me?

It does apply to you even if you've already completed your ESTA information. Advance Passenger Information is completely separate and is additional information.

How do I update my information?

To update your information you will need to go online to your relevant airlines website. We have listed some of the airlines below for your ease.

Virgin Atlantic

www.virgin-atlantic.com or alternatively you can call Virgin Atlantic on 0844 209 8703

Delta

www.delta.com or alternatively you can call Delta on 0800414767

American Airlines

www.americanairlines.co.uk or alternatively call American Airlines on 02073650777

British Airways

www.britishairways.com or alternatively call British Airways on 08457733377

Continental Airways

www.continental.com or alternatively call Continental Airways on 08456076760

United Airlines

ww.united.com or alternatively call united airlines on 08458444777

If you are having trouble inserting your advance passenger information, you must call the airline directly through to the airline you are travelling with.