Relax. Your holiday is protected
Have a good time with peace of mind. There are many reason to book your whole holiday with us - If flight is cancelled and you can't reach your destination within a reasonable amount of time, you can change to another holiday with us. We'll always try to keep it the same price too (although we're sure you'll understand, a change from the Isle of Man to the Island of Mauritius may require you to pay the difference). Otherwise, if we can't give you a holiday, we'll give you a full refund.
If your flight home is cancelled: We'll simply book you a new one with the help of all our airline partners. If it's not leaving for a couple of days, never fear, we'll assist you booking a hotel too. And just so friends and family back home don't think you've gone all Shirley Valentine, we'll help you get in touch with them, so nothing to worry about there either.
We are a Member of ABTA which means you have the benefit of ABTA’s assistance and Code of Conduct. We provide financial protection for your money when you buy a package holiday.If you buy other travel arrangements such as accommodation only this protection doesn’t apply
ABTA - The Travel Association - ensures our practices are amongst the best in the business ensuring that our customers get the most from their travel. We are a member of ABTA with membership numbers W9716 & J1138.
We provide financial protection for your money when you buy a package holiday.If you buy other travel arrangements such as accommodation only this protection doesn’t apply. Please ask us to confirm what protection may apply to your booking.
Virgin holidays first award was in 1995, where we won the Which? Magazine award for Best Long Haul Tour Operator to the USA. Since then we have continued to win awards for our Tourism Development, Specialist Operations and Innovation.